For Technical staff,
Sales and Service Engineers in IT and
technology companies who come in direct
contact with customers . the program aims
to enhance their verbal language skills
.email and telephone handling skills to
enable them deal with clients and vendors
more effectively and to protect the image
of the company and improve their ability
to deal with international clients .The
program also aims to sensitize the participants
towards importance of customer service
to improve the market perception thru
customer service .
Standard
& customized programs are for 30-40
hrs duration . optimum batch size 15.
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